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can i get my photos off my disabled iphone7 if not backed up?

My iphone 7+ says it is disabled and to connect to itunes. i don't think i ever used itunes and i definitely don't know the username or password. Can someone please tell me how to recover my photos from it? Most of the pictures of my grandbabies are on it so it is VERY important to me! (and sadly no, they weren't all backed up to icloud. Is it even possible to re-activate it and not lose everything???

Posted on Sep 9, 2020 1:23 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2020 1:37 AM

Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


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2 replies
Question marked as Top-ranking reply

Sep 9, 2020 1:37 AM in response to i_phon-kn_h8_ifones

Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


Sep 9, 2020 1:39 AM in response to i_phon-kn_h8_ifones

Hi,

if your device is disabled and you don't remember the passcode you can only follow a procedure that remove the passcode but also erase all the data in your IPhone. So, you need a back up to restore your device and recover your photos. If you haven't got a back up you can't recover your photo.

In this article is indicated how to cancel the passcode --- > https://support.apple.com/en-gb/HT204306



can i get my photos off my disabled iphone7 if not backed up?

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