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Kag473 Author

Level 1

4 points

Storage

My iPhone 7 keeps saying storage is full, it is the ‘other’ section that is the highest at 20gb, I have googled it done everything that it says to do including removing apps, deleting photos and videos, clearing history and data in safari, nothing is making a difference, I have had apple support who talked me through a complete reset, that did resolve the issue for a few weeks but now it’s back to full. Can’t use WhatsApp or download latest software update. Any help would be appreciated

iPhone 7

Posted on Sep 12, 2020 6:52 AM

Top-ranking reply

Chris0107

Level 9

51,953 points

Posted on Sep 12, 2020 6:52 AM

what iOS are you running? you should update to 13.7 if you have not.

Clear Other storage on your iPhone or iPad - Apple Support

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