You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

noemi271 Author

Level 1

4 points

Can’t download anything

Why can’t I download anything on the App Store?

iPhone 7 Plus

Posted on Oct 1, 2020 10:16 AM

Reply

Top-ranking reply

Level 10

684,603 points

Posted on Oct 1, 2020 11:52 AM

You have to be able to connect to the App Store.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

684,603 points

Oct 1, 2020 11:52 AM in response to noemi271

You have to be able to connect to the App Store.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

Reply

Can’t download anything

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up