You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mckayla196 Author

Level 1

4 points

My Face ID stopped working

My Face ID stopped working and now it won’t let me reset it up. I tried factory resetting my phone and it still won’t work.

[Re-Titled by Moderator]

Posted on Oct 10, 2020 4:26 PM

Top-ranking reply

Androish

Level 8

39,497 points

Posted on Oct 10, 2020 4:45 PM

From:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

Use that link or this:

Contact Apple for support and service - Apple Support

Good luck!

View in context

My Face ID stopped working

Similar questions