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Contacts my profile picture.

When I set my own profile picture the picture disappears.

Posted on Nov 16, 2020 9:21 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2020 1:19 PM

Hey there hasanuluhan,


Thanks for reaching out to Apple Support Communities. We understand you’re having issues setting your own profile picture. We’ll be happy to help with this.


For this issue, make sure iOS is up to date:


Update your iPhone, iPad, or iPod touch


Then force close the app and restart your iPhone:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Try selecting your picture once more after that. If you continue to have issues, try using a picture taken with your iPhone camera and try more than one photo. 


We hope this helps.


Take care.

2 replies
Question marked as Top-ranking reply

Nov 24, 2020 1:19 PM in response to hasanuluhan

Hey there hasanuluhan,


Thanks for reaching out to Apple Support Communities. We understand you’re having issues setting your own profile picture. We’ll be happy to help with this.


For this issue, make sure iOS is up to date:


Update your iPhone, iPad, or iPod touch


Then force close the app and restart your iPhone:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Try selecting your picture once more after that. If you continue to have issues, try using a picture taken with your iPhone camera and try more than one photo. 


We hope this helps.


Take care.

Contacts my profile picture.

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