You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

What if I cannot contact previous owner of my old ipad

Can’t locate old owner how can I restore iPad if I do not know owners name

Posted on Dec 12, 2020 8:49 PM

Top-ranking reply

Level 10

104,767 points

Posted on Dec 12, 2020 8:54 PM

jeanmeeker wrote:

Can’t locate old owner how can I restore iPad if I do not know owners name

You cannot restore an iPad without the cooperation of the previous owner due to Activation Lock, which is designed to function as a theft deterrent.

View in context

Similar questions