You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought a new earpiece for my iPhone 7plus but it doesn’t work

My earpiece is not working

Posted on Dec 18, 2020 1:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2020 9:02 AM

Hello,

You are referring to the wired headphones, correct? If so, check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

1 reply

I bought a new earpiece for my iPhone 7plus but it doesn’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.