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Can't enable iCloud for Home

I'm trying to set up a HomePod Mini. I'm asked on my iPhone screen to turn on iCloud for Home. Whenever I press Continue, nothing happens. When I try to manually enable iCloud for Home in my phone's iCloud Settings, the switch will not turn on. I am able to turn on iCloud for Home on my iPad, which is on the same network and signed into the same iCloud account. Any ideas how to fix? I know I could just set up the HomePod with iPad but am thinking having iCloud for Home set up on the phone will be important when using the HomePod.

Posted on Dec 19, 2020 8:08 AM

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Posted on Dec 19, 2020 8:56 AM

I called Apple Support and had an adviser help me through this. She had me sign out of iCloud, shut off my phone for 10-15 seconds, turn it back on and sign back into iCloud. After that, Home was automatically enabled in iCloud settings and I was able to successfully set up HomePod Mini. Posting here in case anyone else has a similar issue.

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Question marked as Top-ranking reply

Dec 19, 2020 8:56 AM in response to natebernstein

I called Apple Support and had an adviser help me through this. She had me sign out of iCloud, shut off my phone for 10-15 seconds, turn it back on and sign back into iCloud. After that, Home was automatically enabled in iCloud settings and I was able to successfully set up HomePod Mini. Posting here in case anyone else has a similar issue.

Can't enable iCloud for Home

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