iCloud Photos on Web Browser - Photos was unable to load your photos or videos

Hi


I am trying to view my photos in iCloud via the web browser.


I am logging in to www.icloud.com/photos and able to sign in... when I click on photos I get an error showing 'Cannot Load library Photos was unable to load your photos or videos'


When I view the iCloud usage I can see lots of space being used for photos and my phone is showing over 103,000 photos and iCloud photos backup is active.


So I don't understand why this error is showing when I am trying to view the photos via the broswer


I have updated my browsers, tried via several different browsers, tried in incognito mode, tried switching sync on/off on the phone etc.... but nothing seems to work


Any help would be greatly appreciated.


Screenshot is below


MacBook, macOS 10.14

Posted on Dec 25, 2020 11:54 AM

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iCloud Photos on Web Browser - Photos was unable to load your photos or videos

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