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Not all my iCloud pictures sync on my iPhone

Hi,


i have iCloud photo that doesn’t sync on my new iPhone 12:

• iCloud photo is activated

• if I check on the iCloud website, I see the photo

• if I go in my photo library, I don’t see the picture

• the « hidden » folder is empty


it’s pictures coming from another phone (it had a full day to sync)


note: I don’t have the video either


thanks for your help

iPhone 11 Pro

Posted on Jan 9, 2021 12:28 PM

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Not all my iCloud pictures sync on my iPhone

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