You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have another icloud account which is blocked and the email address am suppose to recieve my confirmation is an icloud email which is not gonna work. What do i do?
iPhone 5c
Your Apple ID address is same as rescue mail address , and you can't open rescue mail as you don't know the password of rescue mail account , hence can't view the code in it .
The Apple ID is locked , reset the appleid password after 24 hours using security answers and questions , date of birth .
Go to iforgot.apple.com enter only Apple ID and click on continue .
If you have checked the box ( b ) of answer security questions , in that scenario the password can also be reset using the month / day / year of your birthday ( click on the drop down arrows of month , day and year and fill up credentials ) .
An option will be shown ( a ) back ( b ) continue .
Verify your birthday to continue , fill up the credentials and click on continue , a small circle rotates
A window appears answer your security questions , fill up the credentials and click on continue , a small circle will rotate .
It will prompt.
Enter a new password ….
Verify password …..
Your password must be at least 8 characters , include a number , an uppers case letter , & a lower case letter .
So fill up the credentials it will show ( a ) back ( b ) continue .
Click on continue and save .
The rescue mail address is always added in the Apple ID account , sign in with Apple ID account , if it is not yet added create a web mail account say with gmail service .
Make sure this mail address and password should be totally different than your Apple ID address / password see the section of rescue mail address in this article https://support.apple.com/en-in/HT201356 in the same Mac open a new tab ( press command and T keys ) sign in with your gmail account here in the web mail account you will see this code , come to the old tab in which apple id account is already opened , fill up the code in the fields and click on done to save .
Your Apple ID address is same as rescue mail address , and you can't open rescue mail as you don't know the password of rescue mail account , hence can't view the code in it .
The Apple ID is locked , reset the appleid password after 24 hours using security answers and questions , date of birth .
Go to iforgot.apple.com enter only Apple ID and click on continue .
If you have checked the box ( b ) of answer security questions , in that scenario the password can also be reset using the month / day / year of your birthday ( click on the drop down arrows of month , day and year and fill up credentials ) .
An option will be shown ( a ) back ( b ) continue .
Verify your birthday to continue , fill up the credentials and click on continue , a small circle rotates
A window appears answer your security questions , fill up the credentials and click on continue , a small circle will rotate .
It will prompt.
Enter a new password ….
Verify password …..
Your password must be at least 8 characters , include a number , an uppers case letter , & a lower case letter .
So fill up the credentials it will show ( a ) back ( b ) continue .
Click on continue and save .
The rescue mail address is always added in the Apple ID account , sign in with Apple ID account , if it is not yet added create a web mail account say with gmail service .
Make sure this mail address and password should be totally different than your Apple ID address / password see the section of rescue mail address in this article https://support.apple.com/en-in/HT201356 in the same Mac open a new tab ( press command and T keys ) sign in with your gmail account here in the web mail account you will see this code , come to the old tab in which apple id account is already opened , fill up the code in the fields and click on done to save .
My icloud is blocked and the email they send the message to reset it do not exist. What do i do
