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LesleyA221b Author

Level 1

5 points

Apps frozen half way through transfer

Hi. I’m updating from iPhone 6 to 12. Doing a transfer data. Some apps have transferred but most are frozen halfway through. Tried a hard reset. Nothing. Any ideas?

iPhone 12, iOS 14

Posted on Jan 13, 2021 8:14 AM

Top-ranking reply

Corrie84

Community Specialist

Posted on Jan 15, 2021 6:50 AM

Hey LesleyA221b,

We're glad you thought to ask Apple Support Communities about your apps not downloading and installing after transferring your data to a new iPhone. The amount of time it takes depends on many factors, such as, network speeds, the amount of data being downloaded, etc. Be sure to stay connected to power and a strong Wi-Fi network. The following guide may also help: If you can’t download or update apps on your iPhone or other Apple device

Thanks, and take care.

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Apps frozen half way through transfer

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