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AnilNavuru Author

Level 1

6 points

Cancelled the subscription but still charged

iPad Air 2, iPadOS 13

Posted on Jan 19, 2021 12:07 AM

Top-ranking reply

Limnos

Level 10

421,321 points

Posted on Jan 19, 2021 10:16 AM

Please read this link to learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal [essentially "canceling"]. --> See or cancel your subscriptions - https://support.apple.com/HT202039

Note these things:

- If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

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Cancelled the subscription but still charged

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