i cant sign in to my icloud using iphone x

i have a iphone x & i am a secondhand user of this phone..Today I buy the iphone from one..the question is when I trying to sign in to my icloud acc & it showed me " try signing in again".Then I sign in to my icloud using my pc & it works well & connected..what should i do now..?


Posted on Jan 19, 2021 10:20 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 10:51 AM

Ask the person who you got the phone from to do the steps in the article below if they haven't already done that.


Selling/Giving Away Device.      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.   

1 reply
Question marked as Top-ranking reply

Jan 19, 2021 10:51 AM in response to akila96

Ask the person who you got the phone from to do the steps in the article below if they haven't already done that.


Selling/Giving Away Device.      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.   

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i cant sign in to my icloud using iphone x

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