You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost password

I don't remember my Apple ID password but can't change it without knowing the old one it seems. I'm totally lost for words. Does anyone know how I can change this password without knowing the old one, or shall I just throw away the iphone and change into an Android phone?

Posted on Jan 23, 2021 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2021 1:28 PM

If you follow this link correctly it will not ask for the old password→If you have forgotten your Apple ID password – Apple Support. It will send a link to your Apple ID email address to reset the password. If you have 2 factor authentication you will have to enter the authentication code that is displayed on your device.

4 replies
Question marked as Top-ranking reply

Jan 23, 2021 1:28 PM in response to bernhard161

If you follow this link correctly it will not ask for the old password→If you have forgotten your Apple ID password – Apple Support. It will send a link to your Apple ID email address to reset the password. If you have 2 factor authentication you will have to enter the authentication code that is displayed on your device.

lost password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.