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Unseen subscriptions

There seems to be a payment issue saying I have an active subscription which I do not see. It’s not allowing me to even money I just transferred to my apple account. Is there a pending issue I am not aware of?

Posted on Feb 14, 2021 3:31 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2021 5:44 AM

Hi DKeller,


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 -->


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

1 reply
Question marked as Top-ranking reply

Feb 14, 2021 5:44 AM in response to Dkeller2006

Hi DKeller,


Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 -->


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Unseen subscriptions

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