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Hi, the back camera of my XS is not working -.-"

Hi


The back camera of my XS is not working and also the Flashlight.

iPhone XS, iOS 14

Posted on Feb 17, 2021 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 10:27 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 17, 2021 10:27 AM in response to Millard1416

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

Hi, the back camera of my XS is not working -.-"

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