Passcode issue

I’m trying to turn off my passcode but the option is grayed out and I can’t press it

iPhone 12, iOS 14

Posted on Feb 28, 2021 11:37 AM

Reply

Top-ranking reply

Level 10

150,972 points

Posted on Feb 28, 2021 11:39 AM

If your iPhone is issued by your workplace or school then there may be restrictions set by your workplace/school's installed profile. If it is your iPhone then You may have Screen Time Restrictions set to ON.

Open Settings ➔ Screen Time ➔ Content & Privacy Restrictions ➔ Account Changes : Set this to ALLOW.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

150,972 points

Feb 28, 2021 11:39 AM in response to Raulalvarez200

If your iPhone is issued by your workplace or school then there may be restrictions set by your workplace/school's installed profile. If it is your iPhone then You may have Screen Time Restrictions set to ON.

Open Settings ➔ Screen Time ➔ Content & Privacy Restrictions ➔ Account Changes : Set this to ALLOW.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Passcode issue

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up