Payment

How would you go about a refund as a game has glitched and used apple pay to buy almost $100 worth of stuff

iPhone XR, iOS 14

Posted on Mar 6, 2021 5:11 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 8, 2021 12:28 PM

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 8, 2021 12:28 PM in response to karli106

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


Reply

Mar 8, 2021 11:11 PM in response to karli106

Failing the above, contact Apple directly to get help resolving the issue.


Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.