My SIM card says not supported with my iphone

I just got the IPhone 11 Pro from a different store then my provider and the message I keep getting is that the SIM is not supported

iPhone 11 Pro, iOS 14

Posted on Mar 8, 2021 2:55 PM

Reply
6 replies
Sort By: 

Mar 8, 2021 4:58 PM in response to kb1951

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My SIM card says not supported with my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.