You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ja25ha205 Author

Level 1

4 points

can't restore phone

My phone says "support.apple.com/iphone/restore," but when I plug it into my laptop, I'm not offered the option to restore. I just get another message saying the update software can't be located, or something to that affect.

Posted on Mar 17, 2021 1:19 PM

Top-ranking reply

Demo

Level 10

166,675 points

Posted on Mar 17, 2021 1:33 PM

Try forcing your phone into recovery mode to restore it.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

can't restore phone

Similar questions