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shuyun224 Author

Level 1

4 points

turn on iMessage

Hi, there! I don't know why I cannot turn on my iMessage and FaceTime. Could you help me fix that?

iPhone 12 Pro, iOS 14

Posted on Apr 3, 2021 1:02 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,048 points

Posted on Apr 3, 2021 1:04 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you

If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)

See the pic below

4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on (Watch the GIF hereunder)

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turn on iMessage

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