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Level 1

4 points

I request to cencel my subscription is cencel but didn’t refund me

Dear sir plz refund my money in my account

iPhone XR, iOS 14

Posted on Apr 3, 2021 9:21 AM

Top-ranking reply

Level 6

12,820 points

Posted on Apr 3, 2021 2:55 PM

You need to request a refund using your Apple account.

Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.

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