You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stuck in another country on iTunes

Hi, I got stuck in another country on my Apple Music but since I have a subscription I’m not able to change back to my region! Help please

iPhone 11 Pro, iOS 14

Posted on Apr 5, 2021 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 8:48 AM

If this is a simple region change issue this can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 8:48 AM in response to anjali231

If this is a simple region change issue this can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.

Stuck in another country on iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.