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outlook 2019 icloud addin says wrong password

The Outlook 2019 add-in for iCloud says "wrong password" on refresh button. I have tried repairing outlook, uninstalling iTunes, iCloud and reinstalling iCloud only with no success. I even tried an application specific password, which does work and allows me to send/receive iCloud email in Outlook 2019. OS is Win10.


Any ideas on how to correct this error so that I can use iCloud?

Thanks!

Windows, Windows 6

Posted on Apr 5, 2021 11:20 AM

Reply
1 reply

Apr 5, 2021 12:20 PM in response to jkoval

More complete description if it helps!


The Outlook 2019 add-in for iCloud says "wrong

password" on refresh button in the iCloud sectin of the ribbon. ICloud for

Outlook fails to sync calendars and maybe contacts too. This started after

upgrading from Office 2016 to Office 2019. Before I was trying to move calendar

events from a secondary calendar to a main iCloud calendar for organizational

purposes but it wouldn't let me which is why I upgraded (I also couldn't link

to Microsoft Teams from emails). I have tried the following:



1.           

Disabling email/contacts/calendar sync for Outlook in the iCloud for PC

settings and reenabling


2.           

Signing out of iCloud for PC and signing back in


3.           

Uninstalling and reinstalling both iCloud for PC from the Microsoft Store and

iCloud for Outlook


4.           

Disabling and reenabling the iCloud add-on in Outlook


5.           

Repairing Office 2019 (for some reason it disappeared after this and I had to

reinstall it)


6.           

Uninstalling iTunes


7.           

Using an app-specific password for the iCloud email account in Outlook, which

does work and allows me to send/receive iCloud email but doesn't fix the

calendar issue



Any ideas on how to correct this error so that I can use

iCloud calendar and contacts for Outlook?




Thanks!

outlook 2019 icloud addin says wrong password

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