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Today my email has an error saying “no password provided for ATT. Please go to email account settings and enter a password”. The password is still in settings just like it has been. I reentered the password but it still gives the same error message. I do not have this problem on my laptop, only on my iPhone so I can’t access mail anymore.
iPhone 8 Plus, iOS 14
Thank you razmee209 for your help and for responding so quickly. I did contact AT&T and after much troubleshooting ended up having to create a "secure mail key" on my iPhone that only works on my phone and adds extra security for email. The original password still works on my laptop. Thanks to AT&T I now have different two different passwords/codes and usernames for the same email account. Not happy about that but it did fix the problem.
lesliefromengland wrote:
Today my email has an error saying “no password provided for ATT. Please go to email account settings and enter a password”. The password is still in settings just like it has been. I reentered the password but it still gives the same error message. I do not have this problem on my laptop, only on my iPhone so I can’t access mail anymore.
Contact AT&T or look at their support site. Not an iphone or Apple issue.
lesliefromengland wrote:
Thank you razmee209 for your help and for responding so quickly. I did contact AT&T and after much troubleshooting ended up having to create a "secure mail key" on my iPhone that only works on my phone and adds extra security for email. The original password still works on my laptop. Thanks to AT&T I now have different two different passwords/codes and usernames for the same email account. Not happy about that but it did fix the problem.
An app specific password, everyone company is doing this like your credit card or bank ... **** even comcast is sending me codes to access my account.
It is better to be safe than sorry.
lesliefromengland wrote:
I guess I’ll have to get used to it and expect more of the same in the future but you’re right that it’s better to be safe.
I could be wrong but you won't need to enter that app specific password all the time.
I have one for my work exchange account, and if I sign into my account on a new device or web browser I have to enter the code.
Every once in awhile I have to enter the code again on my phone only because it's been a long time, since I enter the code the first time.
I guess I’ll have to get used to it and expect more of the same in the future but you’re right that it’s better to be safe.
AT&T email no password provided
