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Unable to download apps

When I try to download an app, it says I am disabled in the App Store and iTunes. How do I fix this?

Posted on Apr 16, 2021 1:30 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2021 1:55 PM

According to If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Apr 16, 2021 1:55 PM in response to Rickchap

According to If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Unable to download apps

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