You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New phone purchase connect to carrier

I just purchased a new iPhone and didn’t see the prompt to get that connected to my carrier. How do I do that?

Posted on Apr 22, 2021 1:45 PM

Top-ranking reply

Lawrence Finch

Level 10

212,576 points

Posted on Apr 22, 2021 1:48 PM

If you are keeping the same phone number take the SIM out of the old phone and put it in the new phone. Otherwise call your carrier and ask for a new SIM, or, if it is an iPhone 11 or later for eSIM activation.

See→Remove or switch the SIM card in your iPhone or iPad - Apple Support

Also→Find wireless carriers that offer eSIM service - Apple Support

View in context

New phone purchase connect to carrier

Similar questions