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Level 1

4 points

iPad unable to start

I am unable to start my trusty old iPad (about 8 years old). Yes, it connects to the wifi. Also trying iTunes to help start it, but to no avail.

iPad 2, iOS 9

Posted on May 3, 2021 7:06 AM

Top-ranking reply

Level 10

418,861 points

Posted on May 3, 2021 7:09 AM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

How do you know it connects to wifi if it is dead?

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