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Fitness app not showing correct step count on Apple Watch

Apple Watch 6. Is not syncing with the fitness app correctly not showing the steps or anything ,but the face on my watch is showing the correct steps


[Re-Titled by Moderator]

Posted on May 7, 2021 3:43 PM

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Question marked as Top-ranking reply

Posted on May 7, 2021 4:05 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


4 replies
Question marked as Top-ranking reply

May 7, 2021 4:05 PM in response to candi65

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Fitness app not showing correct step count on Apple Watch

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