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DJW0802 Author

Level 1

4 points

Erase Data

How do I erase data from an iPhone X that has a shattered front and back screen before sending it back to the provider?

iPhone X

Posted on May 20, 2021 7:08 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

129,217 points

Posted on May 20, 2021 7:31 PM

Charge it (if you can), power it on (if you can), and then (if you can) remotely reset it from iCloud.

Click or tap on the following blue-text link: Erase a device in Find My iPhone on iCloud.com - Apple Support

If the iPhone is bricked, your password or passcode is what protects your data.

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Erase Data

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