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I can’t turn my iPhone 12 Pro Max off.

I can’t turn my iPhone 12 pro max off. Any suggestions?

Posted on May 24, 2021 4:27 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2021 10:34 PM

To close down any iphone you don’t need buttons


Just tap Setting/General scroll down and tap shut down (its in blue at the bottom of the list !)


The slide to power off window appear . Slide at the phone powers off

13 replies

Jun 27, 2021 1:47 PM in response to rosalind73

You likely didn't hold the side power button long enough. It can take up to 30 seconds.


Press and quickly volume up button

Then press and quickly release volume down button

Then press and KEEP HOLDING the side power button (keep holding past any message on the screen, and keep holding even if the screen goes completely black) UNTIL the Apple Logo appears, THEN LET GO.

I can’t turn my iPhone 12 Pro Max off.

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