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Level 1

4 points

Red circle with and X on IPOD Classic

Will not do a forced restart. Any Suggestion?

Posted on May 25, 2021 8:17 AM

Top-ranking reply

Level 10

274,564 points

Posted on May 25, 2021 10:48 AM

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy). See iPod Service Pricing - Apple Support. You might want to shop around and/or consider an SD conversion kit to replace the failed drive.

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