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ivette277 Author

Level 1

4 points

Account disabled

I am not allowed to download new apps or update them. My account has been disabled at the Apple Store and iTunes. What are my next steps?

Posted on May 25, 2021 9:18 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on May 25, 2021 9:22 PM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Account disabled

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