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I bought a phone that’s activation locked and the other owner is deceased now.

What can I do to get an activation lock off of a phone when the previous owner I bought it from passed away before I could get them to remove the account and stuff.

iPhone 11

Posted on Jun 21, 2021 2:24 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2021 2:25 AM

Hi


You cannot do anything. However if you have the original receipt Apple support might help



2 replies

I bought a phone that’s activation locked and the other owner is deceased now.

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