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Level 1

4 points

Subscriptions

So unfortunately I cannot get my information off, How do I get without it saying I have an active subscription. When I don’t have any.

Posted on Jun 29, 2021 11:37 AM

Top-ranking reply

Level 10

232,184 points

Posted on Jun 29, 2021 11:47 AM

If it is saying that you have an active subscription, you need to take care of that first. Go here to see what you may have, How to cancel a subscription from Apple - Apple Support

What may not appear there is an increase to your iCloud storage. After you close your subscriptions you can remove your credit card.

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