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User profile for user: pgrbff2
pgrbff2 Author
User level: Level 1
7 points

Unknown device associated with my apple id

There is a device i do not recognise associated with my ID and I'm having difficulty removing it. Any ideas how it might have got there?

iPhone X

Posted on Jul 1, 2021 4:44 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Posted on Jul 1, 2021 6:54 AM

Someone must know your Apple ID and password. You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.     


Checklist: If you want to see if anyone else has access to your device or accounts 


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    



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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Jul 1, 2021 6:54 AM in response to pgrbff2

Someone must know your Apple ID and password. You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.     


Checklist: If you want to see if anyone else has access to your device or accounts 


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    



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User profile for user: pgrbff2
pgrbff2 Author
User level: Level 1
7 points

Jul 3, 2021 3:29 AM in response to pgrbff2

I'm not sure but I don't think it was a deliberate act and it is a total mystery. I had difficulty removing the unknown device as I couldn't answer the security questions correctly. In the end I still managed to sign in and I deleted the account, only I think I have deleted someone elses acount, which lets face it shouldn't be able to. It revolves around gmail email adresses used as appleID's. A google email adresss ignores the "full stop" in the address. So ***@gmail should be the same as ***@gmail. Apple however sees them as two different addresses. How 2 people with seemingly the same name managed to share a password I'm not sure, seems very unlikely but I did manage to sign in to another persons account and delete it.



[Personal Information Edited by Moderator]


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Unknown device associated with my apple id

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