itunes match

There are many tweets about this from users all over the world. Apple Support insist that there is nothing wrong with anything on their side but it is now impossible to match/upload music to individual libraries. I'm hoping that someone who is able to do something will see these posts........

https://discussions.apple.com/thread/252968057?page=2

See the 'Use iTunes Match' section in:

Subscribe to iTunes Match - Apple Support

and make sure you have Sync Library turned on.

I also have this problem! It takes a day or more to upload a single track, if indeed it uploads and not just hangs there doing absolutely nothing. It’s not been working for about three or four weeks now and I’ve just renewed my subscription which they were quite happy to take and it’s now useless.

Yes, 3 weeks and 2 days ago this issue started. I have a Hong Kong account and a UK account. Both have the same issue. Generally will not upload any songs of my own but will sometimes let a couple of tracks upload. Always the same tracks that do upload. Have spent around 20 hours on calls to apple support over the past 3 weeks. Now they have stopped responding at all. It should not be that difficult to fix the issue if they roll back the changes made to the systems ‘ servers to their state on Wednesday July 14th 2021. The issue started that night but on Thursday July 15th 2021 everything stopped working. Have provided screen shots, screen recordings, system logs, changed WiFi, tethered to a phone with no WiFi turned on, NOTHING solves the issues. APPLE PLEASE FIX THIS ISSUE - YOUR CUSTOMERS PAY FOR THE SERVICE - WE NEED CUSTOMER CARE, NOW! Thank you…..

I too am having problems with iTunes Match and songs not syncing up to iTunes Match. They show as in my music library but also show as "waiting" in the Music program on the MacBookPro.

I have tried restarting Music, restarting the MacBookPro, force-restarting Music, forcing an "Update Cloud Library" - etc. Nothing is working.

The strange thing is that I can see the artists and albums of my new CDs on my iPhone and iPad and you can see the songs but they are greyed out and can not be played.

This has been going on for at least the last few days - it was annoying yesterday as I could not play the latest album when I was not at home.

Hi,

There is an ongoing problem with iTunes Match

See this Itunes Match Trouble - Apple Community

Jim

Me too, but I am using Mac book Pro 2020, Updated to 11.5.1 but still the same!!

I’ve been dealing with this for 4 days now. All devices have sync library enabled. Spoke to Apple for 2 hours yesterday and still isn’t fixed. Brand new Mac too 🙄