Running diagnostics I get -1007D. What does this mean?

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tbeers1 Author

Level 1

9 points

Running diagnostics I get -1007D. What does this mean?

What does code -1007D mean? I was running diagnostics from startup on an iMac

iMac 21.5″, macOS 10.12

Posted on Jul 28, 2021 11:38 AM

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Answer 1

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tbeers1 Author

Level 1

9 points

Jul 28, 2021 1:41 PM in response to Tesserax

My iMac will not boot up. It shows the Apple logo and takes 12-15 minutes for the progress bar to finish. Then it just hangs - does not go to desktop. I was trying to do diagnostics by holding down the ‘d’ key after power on. It had trouble connecting to my wifi but finally did and started diagnostic. Then the -100D7 came up with an exclamation point in a triangle and everything stopped. When I powered down and then up again it came up to desktop, still very slow.Prior to completely locking up the Mac was slowing down a lot. Beachball frequently. I am currently running disk first aid on the hard drive.

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Answer 2

rkaufmann87

Level 10

145,496 points

Jul 28, 2021 1:52 PM in response to tbeers1

Please follow the seps imhttps://support.apple.com/en-us/HT204156. I suspect a hardware failure which means you need to take the computer to your local Apple Authorized Service Provider to be diagnosed. Assuming you back up your data should be safe.

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Answer 3

Tesserax

Level 10

153,492 points

Jul 28, 2021 12:51 PM in response to tbeers1

Are you attempting to use Internet Recovery with your Mac? Low negative number error codes typically indicate an issue with the Wi-Fi network that your Mac is connected to in order to enter this mode. Have you tried using this mode with your iMac connected by Ethernet?

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Answer 4

Tesserax

Level 10

153,492 points

Jul 28, 2021 2:02 PM in response to tbeers1

tbeers1 wrote:

My iMac will not boot up. It shows the Apple logo and takes 12-15 minutes for the progress bar to finish. Then it just hangs - does not go to desktop.

The point where the progress bar appears is when your Mac is attempting to load kernel extensions.

Ref: If your Mac starts up to an Apple logo or progress bar - Apple Support

I concur with rkaufmann87 that, most likely, your Mac is having some type of hardware failure. If I had to guess, at this point in time, I would suspect the system drive.

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Running diagnostics I get -1007D. What does this mean?

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