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User profile for user: louca289
louca289 Author
User level: Level 1
4 points

Phone updates

My phone has been updating over night and its not opening still.

It shows the Apple logo and keeps saying that it will turn on when update is completed

iPhone XS

Posted on Aug 8, 2021 8:22 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,012 points

Posted on Aug 8, 2021 8:44 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,012 points

Aug 8, 2021 8:44 AM in response to louca289

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. Do not provide any personal credentials, such as email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable. Etc.

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Phone updates

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