Series 6 Apple Watch display is blank. Forced reset did not help. What is the next step?

Question

Level 1

9 points

Series 6 Apple Watch display is blank. Forced reset did not help. What is the next step?

Series 6 watch display is blank. Charging and forced reset did not return screen operation. What is next step to fix watch?

Posted on Aug 17, 2021 10:16 AM

Reply

Answer 1

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Aug 19, 2021 7:30 PM in response to fitzonguard

If the Watch is on but the screen is dark, It is very possible that Theater Mode is on. If you tap the screen will it come on? Check this page in the User Guide. Use Control Center on Apple Watch - Apple Support

Reply

Answer 2

Randy-12

Level 6

19,785 points

Aug 17, 2021 10:21 AM in response to fitzonguard

See If your Apple Watch won't charge or it won't turn on

Reply

Answer 3

fitzonguard Author

Level 1

9 points

Aug 17, 2021 1:30 PM in response to Randy-12

Thank you for the advice but it did not fix the problem. I am able to turn the watch on and off but the screen remains blank when off and on. Chat with Apple technician resulted in an appointment for repair at approved Apple repair location. I expect the watch will be shipped back to Apple repair location.

Reply

Answer 4

Aug 19, 2021 7:01 PM in response to fitzonguard

I have this problem too today. The screen suddenly goes blank and disconnected from my earbuds. I have tried hard reset, and the screen remains blank. If I long press the side button, the watch will give vibrate feedback. I think it's switched to the power-off screen as it seems I can switch off the Apple Watch by sliding my fighter roughly on the position where the power-off slider should be.

Reply

Answer 5

fitzonguard Author

Level 1

9 points

Aug 19, 2021 7:29 PM in response to OneMindMaster

I was able to turn the watch on and off as you described but the screen remained blank. It’s off to the Apple repair center now. You’ll need to unpair from your iPhone and erase data before Apple can begin repair or replace process.

Reply

Answer 6

fitzonguard Author

Level 1

9 points

Aug 19, 2021 7:48 PM in response to ChrisJ4203

Theater is a nice feature that you can exit by tapping or button push. None of those options would return the display. My watch had to go back to the Apple repair center.

Reply

Answer 7

Aug 19, 2021 11:37 PM in response to fitzonguard

Thanks for your advice. I have drop mine at the Apple Store for the repair process.

Reply

Series 6 Apple Watch display is blank. Forced reset did not help. What is the next step?

Similar questions