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Level 1

4 points

Why my Face ID is not reading my face ?

I didn’t use my iPhone under water and I don’t know why there’s a problem in my Face ID please help me and fix my face ID

iPhone 11 Pro Max, iOS 14

Posted on Aug 17, 2021 12:05 PM

Top-ranking reply

Level 10

418,915 points

Posted on Aug 17, 2021 12:12 PM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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