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N_reed91 Author

Level 1

7 points

Activity on phone and watch aren’t syncing

My activity is being picked up on my watch but under the fitness app on my phone it doesn’t show anything. I’ve gone through and turned off all location/privacy/fitness tracking, restarted my phone and watch on multiple occasions and when I turn it back on after restarting it still will not connect. My phone doesn’t show anything yet my watch does so I know my watch is calibrated and set up correctly but I would like the info to go onto my phone and related apps.

iPhone 11, iOS 14

Posted on Aug 24, 2021 2:09 PM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Aug 24, 2021 2:17 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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Activity on phone and watch aren’t syncing

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