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my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

iPhone XR, iOS 14

Posted on Aug 31, 2021 11:37 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2021 11:39 AM

Are you following the steps in this article -> If you forgot your iPhone passcode - Apple Support

If you are and it still doesn't work skip to the last step in the article and contact Apple.

2 replies

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

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