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Level 1

4 points

Face ID has been disabled on my iPhone

Face ID has been disabled on my phone and my phone says to seek support from Apple, but when I try the website says I am not eligible for support.

[Re-Titled by Moderator]

Posted on Sep 17, 2021 6:45 PM

Top-ranking reply

Level 10

208,596 points

Posted on Sep 18, 2021 3:16 AM

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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