You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cross-stitch Author

Level 1

4 points

Locked notes

Since updating to 14.8 my locked notes won’t open. They used to open with Face ID but now is asking for my notes password, I’ve never had a password for notes. Can anyone help please?

iPhone X, iOS 14

Posted on Sep 18, 2021 2:28 AM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Sep 18, 2021 2:38 AM

You stated that you used to open your locked notes with FaceID. This means that there was/is a password set for those locked notes. You were using FaceID in place of entering that password.

You cannot lock a note with FaceID. You can lock a note with a password and then use FaceID instead of that password.

Try and figure out the password that was set to lock those notes. You will get unlimited guesses at it. Without that password, you will not be able to open those locked notes.

Axel F.

View in context

Locked notes

Similar questions