how can I connect the ipad to itunes?

akka-53 Said:

"how can I connect the ipad to itunes?: my ipad is disabled and tells me to connect to itunes"

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Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Your iPad has gone into Restore Mode.

If you have never made any backups of the data on that iPad, prior to this iPad being disabled, then you data is, already, effectively , gone forever.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application initiate the iPad restore pprocess. Follow all the prompts/instructions.

Make sure your iPad is, at least, charged to 50% or greater to attempt this.

If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member to help you out

OR

Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 14.6.

Apple Store employees will be glad to help/assist you.

Best of Luck to You!

I have the same problem i forgot my passcode too many times and now it's saying it's disabled and i have to connect it to i tunes ! I don't have acess to a mac computer i have a google chrome book i don't beielve i can put i tunes on this computer

You are correct.

You need a Mac or a Windows PC.

See my full reply right above yours for possible solutions.

Good Luck to You!