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iOS update

Why doesn’t my phone let me update? It keeps saying failed verification not connected to internet when I know I’m connected to internet and if I was to use another wifi it still wouldn’t work if you can help me with this that would be great !

iPhone XR, iOS 14

Posted on Sep 23, 2021 1:46 AM

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Posted on Sep 25, 2021 7:57 AM

See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.


Note if you're getting a -4000 error when updating from iTunes you need to remove your device passcode, update, then enable again afterwards.


tt2

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Question marked as Top-ranking reply

Sep 25, 2021 7:57 AM in response to erykaah

See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.


Note if you're getting a -4000 error when updating from iTunes you need to remove your device passcode, update, then enable again afterwards.


tt2

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iOS update

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