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I am in Europe visiting family and cant return to NZ due to lockdown quotas, nor receive my replacement credit card. But Apple NZ won’t accept my 4 UK bank cards. And i don't see option to credit AppleID. Is there a way?

I am in Europe and have not received replacement credit card from NZ bank due to lockdown/shipment delays. But Apple NZ wont accept my UK bank cards to pay storage charges etc. When i check Apple Store I can’t find options to credit my Apple NZ account - while i wait for card delivery. Is there a way? Can someone help?



iPhone 12, iOS 14

Posted on Sep 30, 2021 6:59 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2021 7:06 AM

Get a friend in New Zealand to send you an email gift card that you can add to your balance. If, however, the system insists upon an updated credit card then it will require one.


You are welcome to contact Apple and see if they have an alternative solution.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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1 reply
Question marked as Top-ranking reply

Sep 30, 2021 7:06 AM in response to Courtjm58

Get a friend in New Zealand to send you an email gift card that you can add to your balance. If, however, the system insists upon an updated credit card then it will require one.


You are welcome to contact Apple and see if they have an alternative solution.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

I am in Europe visiting family and cant return to NZ due to lockdown quotas, nor receive my replacement credit card. But Apple NZ won’t accept my 4 UK bank cards. And i don't see option to credit AppleID. Is there a way?

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