You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not being able to access downloaded mp3s on iTunes

When I download mp3s usually it goes straight from my safari window in to my iTunes and starts playing. However recently I have had to press on my downloads and drag it to desktop to see it, then once trying to drag it into iTunes it doesn't add it and I am unable to add it to my playlist or do anything with it.


please can someone help?


thanks

MacBook Pro 13″, macOS 11.6

Posted on Oct 6, 2021 3:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 4:40 AM

Ewan,


There are many ways to add an audio file to your iTunes/Music library. Once you are sure the valid file is on your local drive, try one or more of the following:

  • Drag it into iTunes (or Music)
  • Drag it into a specific playlist (i.e., the open window of a regular playlist, not a smart playlist)
  • Drag it into the "Automatically Add..." folder (Do this while iTunes/Music is running)
  • Use the command File > Import and navigate to its location
  • Right-click the MP3 and choose Open With > iTunes (or Music)
  • Double-click the MP3

If the audio file is valid, at least one of these should work.

If none of them work you may have an invalid or corrupt file. In this case contact the source for refund or replacement.


1 reply
Question marked as Top-ranking reply

Oct 6, 2021 4:40 AM in response to ewandd

Ewan,


There are many ways to add an audio file to your iTunes/Music library. Once you are sure the valid file is on your local drive, try one or more of the following:

  • Drag it into iTunes (or Music)
  • Drag it into a specific playlist (i.e., the open window of a regular playlist, not a smart playlist)
  • Drag it into the "Automatically Add..." folder (Do this while iTunes/Music is running)
  • Use the command File > Import and navigate to its location
  • Right-click the MP3 and choose Open With > iTunes (or Music)
  • Double-click the MP3

If the audio file is valid, at least one of these should work.

If none of them work you may have an invalid or corrupt file. In this case contact the source for refund or replacement.


Not being able to access downloaded mp3s on iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.